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Privacy policy

Effective Date: May 2025

We at Nexar Inc., together with our affiliates and subsidiaries (collectively, “Nexar”, “we”, “us” or “our”) organize the world into actionable insights through a swarm of crowd-sourced connected AI cameras (our “Cameras”). This Privacy Policy describes how we collect, store, use, and disclose personal data (as defined in Section 1 ) in connection with the following categories of individuals and services:

  1. Users of our Cameras and our mobile or web-based applications and dashboards (our “Apps”). In this Policy, the term “User” includes both private and business users of our Services, such as rideshare or fleet drivers and their fleet managers.
  2. Visitors of our website (www.getnexar.com and its subdomains) and individuals interacting with our online ads, emails, or other communications under our control (collectively, the “Sites”), and prospective customers, partners, and participants from our events and webinars we may hold (collectively, “Prospects”).
  3. Our CityStream service – a crowd-sourced vision network that provides road insights, detections and imagery for drivers, helping them make better decisions and improving safety on the road.

In this Privacy Policy, the term “Services” refers to each, some, or all of our products described above, depending on the context in which it is used. Specifically, this Privacy Policy describes our practices regarding:

  1. Data Collection
  2. Data Uses
  3. Data Location
  4. Data Retention
  5. Data Disclosure
  6. Cookies and Data Collection Technologies
  7. Communications
  8. Data Security
  9. Data Subject Rights
  10. Roles and Responsibilities
  11. Opt-Out of Sale/Sharing
  12. Additional Information and Contact Details

Please read this Privacy Policy and make sure that you fully understand and accept it. If you object to this Policy, please discontinue and avoid using our Services.

You are not legally required to provide us with any personal data, and may do so (or avoid doing so) at your own free will, but without it, we may not be able to provide you with a full range of our Services. If you do not wish to provide us with your personal data or to have it processed by us or any of our Service Providers (defined in Section 5 below), please avoid any interaction with us or any use of our Services.

1. Data Collection

When we use the term “personal data” or “personal information”, we mean information relating to an identified or identifiable individual. If the data we collect concerns a non-human entity (e.g., the bank account of a company or business), we will not regard it as “personal data” or “personal information” and this Privacy Policy shall not apply to it.

We collect the following categories of personal data:

(a) User Account Information:

Personal data about Users that includes App credentials (which are stored in a hashed format), contact details, billing and shipping information. If you have integrated supported third-party “Single Sign-On” services (e.g., Google or Okta), you may log in to our App through such third-party services, in which case we will receive your name, e-mail, user ID, and any other information you choose to share with us via your account on such third-party services.

(b) Insurance Information:

In some locations, Users may choose to provide us with certain information concerning their insurers and their insurance plans, or have their insurer or mobility platform (e.g., Uber, if the User is an Uber driver) provide this information directly to us. This means that we may collect or receive and process data such as the Vehicle Identification Number (VIN), policy ID, claim ID, driver details and identifier, and information about your insurance broker or agent.

(c) Collision Reports:

If Users provide recordings of traffic incidents, collisions, road conditions, or violations, we may analyze them and create reports. These reports may be shared with you, your insurer or other third parties, subject to your authorization, and as outlined in Section 5 below. If you contact us to create a collision report, you might also share details like the location and time of the accident, photos, license plates, and insurance information of those involved. If you decide to send that report to your insurance company using the App, we'll collect data to monitor the performance of the submission process.

(d) Camera-Generated Content:

When you install a Camera in your vehicle, we will collect information generated by it that includes images and videos, sensor data, location, GNSS location data, data obtained from your device’s gyroscope and accelerometer sensors, and App user ID.

Please note that when Nexar provides Services to a fleet, Nexar will process the Camera-Generated Content as a data processor on behalf of the fleet manager in accordance with a data processing agreement we have in place. For more information on our data processing role, please refer to Section 10 below.

(e) Fleet Information:

When our Services are provided to fleets, we collect additional details about their drivers, such as name, email, and the unique fleet identifier assigned to a driver by the fleet manager. Additionally, when fleet managers or drivers communicate with us (e.g., for support), or interact with other fleet drivers through the Services, we may receive additional personal data contained in such communications.

(f) Usage Data:

Technical data relating to the manner in which individuals use our Services, which may constitute personal data if it can be used to identify them. We collect or generate Usage Data either independently or with the help of our Service Providers (as detailed in Section 5 below), including through the use of "cookies" and other data collection technologies (as further detailed in Section 6 below). Usage Data includes connectivity, technical and aggregated information, such as your ride start and end locations; IP addresses, wireless networks, cell towers and Wi-Fi access points; non-identifying data regarding a device, operating system and browser; activity, communication and performance logs; issues and bugs; and user activity on our Services.

(g) Prospect Data:

Personal data relating to our Prospects, which is automatically collected or received from you as a part of a business engagement or when you interact with our Sites. We may also receive Prospect Data from other sources. For example, if you participate in an event, conference or webinar that we sponsor or participate in, we may receive your contact details (e.g., your name, company, position, contact details and professional experience, preferences and interests) from the event organizers. We may also receive your contact and professional details from our business partners or Service Providers, and through the use of tools and channels commonly used for connecting companies and individuals to explore potential business and employment opportunities.

For the purposes of the California Consumer Privacy Act (“CCPA”), in the past 12 months, we have collected the following categories of personal information: Identifiers; Internet or other electronic network activity information; Customer records information; Audio, electronic, visual, thermal, olfactory, or similar information; Inferences from personal information collected; and geolocation information. We do not use or disclose Sensitive Personal Information as defined in the CCPA.

We have collected such personal information from the following sources:

  • Automatically, when you visit any of our Apps or Sites
  • Users, Fleet Drivers and Fleet Managers
  • Insurers and Mobility Platforms
  • Service Providers

2. Data Uses

We use personal data for the business and commercial purposes listed below, and in reliance on the legal bases for processing noted next to them, as appropriate.

If you reside or are using the Services in a territory governed by privacy laws under which "consent" is the only or most appropriate legal basis for the processing of personal data as described herein (in general, or specifically with respect to the types of personal data you expect or elect to process or have processed by or via the Services, or due to nature of such processing) (“Consent”), your acceptance of our Terms of Service and this Privacy Policy will be deemed as your consent to the processing of your personal data for all purposes detailed in this Policy, unless applicable law requires a different form of Consent. If you wish to revoke such Consent, please contact us at privacy@getnexar.com.

3. Data Location

We and our authorized Service Providers (as defined in Section 5) maintain, store and process personal data in the United States, Canada, Europe, Japan, Australia and the United Kingdom, Israel and other locations, depending on where you are using our Services and as reasonably necessary for the proper performance and delivery of our Services, or as may be required by law.

While privacy laws may vary between jurisdictions, Nexar is committed to protecting personal data in accordance with this Privacy Policy, customary industry standards, and such appropriate lawful mechanisms and contractual terms requiring adequate data protection, regardless of any lesser legal requirements that may apply in the jurisdiction to which such data is transferred.

Nexar and its subsidiaries are headquartered in Israel, which is recognized to be offering an adequate level of protection for the personal data of UK and European Economic Area (EEA) residents by the European Commission and the UK Secretary of State. We transfer personal data from the EEA and the UK to Israel on this basis. For data transfers from the EEA or UK to countries that are not considered to be offering an adequate level of data protection, we and the relevant data exporters and importers have entered into Standard Contractual Clauses as approved by the European Commission and UK Information Commissioner’s Office (ICO). You can obtain a copy by contacting us via privacy@getnexar.com.

4. Data Retention

We retain personal data for as long as it is reasonably necessary in order to maintain and expand our relationship and provide you with our Services and offerings; in order to comply with our legal and contractual obligations, or to protect ourselves from any potential disputes (i.e., as required by laws applicable to log-keeping, records and bookkeeping, as necessary for allowing our Users' insurers to meet their own obligations or legitimate needs, and in order to have proof and evidence concerning our relationship, should any legal issues arise following your discontinuance of use), all in accordance with our data retention policy. Without derogating from the foregoing, the retention of Training Data is limited to the lifecycle of the Personal Data of the User to which it relates. Consequently, if a User requests to delete their Personal Data held with us, we will also delete the User’s respective Training Data.

Please note that except as required by applicable law or our specific agreements with you, we will not be obligated to retain your personal data for any particular period, and we are free to securely delete it or restrict access to it for any reason and at any time, with or without notice to you. If you have any questions about our data retention policy, please contact us by e-mail at privacy@getnexar.com.

5. Data Disclosure

Legal Compliance: We may disclose or allow government and law enforcement officials access to your personal data, in response to a subpoena, search warrant, or court order (or similar requirement), or in compliance with applicable laws and regulations. Such disclosure or access may occur if we believe in good faith that: (a) we are legally compelled to do so and solely to the extent that we believe is strictly necessary to comply, or that disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, fraud, or other wrongdoing; or (b) such disclosure is required to protect our legitimate business interests, including the security or integrity of our Services.

Service Providers: We may engage selected third-party companies and individuals to perform services complementary to our own. Such Service Providers include hosting and server co-location services, communications and content delivery networks (CDNs), data analytics services, mapping services, marketing and advertising services, data and cyber security services, fraud detection and prevention services, billing and payment processing services, e-mail and SMS distribution and monitoring services, session or activity recording services, performance measurement, data optimization and marketing services, social and advertising networks, content providers, support and customer relation management systems, and our business, legal, financial and compliance advisors (collectively, "Service Providers"). These Service Providers may have access to your personal data, depending on each of their specific roles and purposes in facilitating and enhancing our Services, and may only use it for such purposes and in accordance with our agreements with them.

We use Shopify as our e-commerce platform. This platform allows us to sell our products online and simplify your user experience. When you access or place an order with Nexar through the online shop, Shopify collects your information, for example for risk and fraud screening. Therefore, whilst Nexar makes use of Shopify, please refer to Shopify’s Privacy Policy.

Insurance Companies and Mobility Platforms: We may notify your selected insurer or integrated mobility platform of probable road collisions involving you and/or third parties and share with it any related recordings, data and reports in one of two ways: (a) in accordance with the instructions of your insurer, in cases where your use of our Services is part of your agreement with your insurer, and you have granted your insurer authorization to receive such recordings or reports from us; or (b) in the event you have authorized Nexar to do so automatically by either providing Nexar with your insurer and policy details through the App (in which case the “Report to Insurer” feature on the App will become active automatically) or by manually turning “on” the “Report to Insurer” feature on your App (provided that you have previously shared your insurer and policy details with Nexar through the App).

Teams and Fleets: The Services allow you to create and join teams or fleets of drivers using the App. For example, you may create a team consisting of your family members or friends, or a fleet consisting of drivers at your workplace, who are each using the App individually on their mobile device, so that you may interact with each other, share drive recordings or collision reports with each other, etc. Your data will be shared with other members of the teams or fleets you create or join in accordance with the sharing settings of such a team or fleet (which are managed either by each user or by the team owner or fleet manager). We advise you to review the sharing settings for each team you create or are invited to and adjust your sharing activities accordingly. Fleet managers gain access and visibility into their fleet’s users’ location data, ride videos (live or post ride), and alerts concerning incidents during the ride. Fleet managers may also appoint additional administrators for their fleet, who will also gain access and visibility to all or some of this data, depending on the privileges set by the fleet manager. For more information about the role of fleet managers as “data controller” of personal data, please see Section 10 below.

Mapmaking Partners: We share anonymized Camera-Generated Content of our Users with our business partners, whose mapmaking services benefit from the up-to-date mapping information provided by our platform. Such data sharing is enabled by default unless you opt out via the App’s settings menu, except in jurisdictions where, by law, opt-in is the default. If you opt out, we will no longer share the anonymized data with our mapmaking partners. Please note that once personal data is anonymized, we will not be able to trace it back to you. Therefore, Users will not be able to request deletion or rectification of anonymized data or exercise any other privacy rights (as described in Section 9) in relation to it.

Third-Party Websites and Services: Our Services may include links to third-party websites and integrations with third-party services. Such websites and third-party services, and any information you process, submit, transmit or otherwise use with such websites and third-party services, are governed by such third-party’s terms and privacy practices and policies and not by this Privacy Policy. We encourage you to carefully read the terms and privacy policies of such websites and third-party services. We do not receive or store your passwords for any of these third-party services.

Protecting Rights and Safety: We may share personal data with others if we believe in good faith that this will help protect the rights, property or personal safety of Nexar, any of our users or any members of the general public.

Nexar Subsidiaries and Affiliated Companies; Change of Control: We may share personal data internally within our group for the purposes described in this Privacy Policy. In addition, should Nexar or any of its subsidiaries or affiliates undergo any change in control or ownership, including by means of merger, acquisition or purchase of substantially all or part of its assets, or will be considered or found eligible for a governmental grant and/or a potential investment, personal data may be shared with the parties involved in such an event. If we believe that such an event might materially affect your personal data then stored with us, we will notify you of this event and the choices you may have via e-mail or prominent notice on our Services.

For the avoidance of doubt, Nexar may share your personal data in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so, or if we have successfully rendered such data non-personal, non-identifiable and anonymous. We may transfer, share or otherwise use non-personal and non-identifiable data at our sole discretion and without the need for further approval.

For the purposes of the CCPA, specifically in the past 12 months, we may have disclosed to the third parties listed above the following categories of personal information: Identifiers; Professional or employment-related information; Internet or other electronic network activity information; Customer records information, Audio, electronic, visual, thermal, olfactory, or similar information; Inferences from personal information collected, and geolocation information. We do not use or disclose Sensitive Personal Information as defined in the CCPA.

6. Cookies and Data Collection Technologies

We and our Service Providers use “cookies”, anonymous identifiers, pixels, and other technologies to provide our Services and ensure they perform properly, analyze our performance and marketing activities, and personalize your experience. Such cookies and similar data collection technologies or tags may also be temporarily placed on your device. Certain cookies and other technologies serve to recall personal data, such as an IP address, previously indicated by a User or Prospect.

We may disclose non-identifiable/aggregated extracts of such information to our partners for our legitimate business purposes. Under some data protection laws, including the California Consumer Privacy Act (CCPA) and other US state privacy laws, such disclosure of this data to third parties for targeted advertising may be considered as a “sale” or “sharing” of personal information. Please see our Cookie Policy for more information about the types of cookies we use, or click the “Cookie Settings” at the bottom of our website’s homepage to set your preferences and opt out of the sale or sharing (for targeted advertising) of your data.

We use Google Analytics to collect information about the use of our Services. Google Analytics collects information such as how often users visit the Services, which pages they visit when they do so, and which other sites they used prior to coming to our Services. We do not merge the information collected through the use of Google Analytics with personally identifiable data. Google’s ability to use and share information collected by Google Analytics about your visits to and use of the Services is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can learn more about how Google collects and processes data, specifically in connection with Google Analytics here. Further information about your option to opt-out of these analytics services is available here.

7. Communications

We engage in service and promotional communications through e-mail, phone, SMS and notifications.

Service Communications: We may contact you with information regarding our Services. For example, we may send you notifications (through any of the means available to us) of changes or updates to our Services, billing issues, service changes, log-in attempts or password reset instructions, etc. You can typically control your communications and notifications settings from your Nexar user profile settings or otherwise in accordance with the instructions included in the communications sent to you. Please note that you will not be able to opt out of receiving certain service communications which are integral to your use (like password resets or billing notices).

Notifications and Promotional Communications: We may send you notifications concerning messages and other updates in your user account (such as messages concerning collision reports, road conditions etc.). We may also send you notifications about new features, additional offerings, events, webinars, special opportunities or any other information we think you will find valuable. We may provide such notices through any of the contact means available to us (e.g. SMS, phone, mobile or e-mail), through the Services, or through our marketing campaigns on any other sites or platforms.

If you do not wish to receive such promotional communications, you may notify Nexar at any time by sending an e-mail to: privacy@getnexar.com, changing your communications preferences in your user profile settings, or by following the “unsubscribe”, “stop”, “opt-out” or “change e-mail preferences” instructions contained in the promotional communications you receive.

8. Data Security

We and our hosting services implement systems, applications and procedures to secure your personal data, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. These measures provide sound industry-standard security, confirmed also by Nexar’s ISO/IEC 27001 and 27018 certifications. However, although we make efforts to protect your privacy and data, we cannot and do not guarantee the absolute protection and security of any personal data stored with us or with any third parties.

9. Data Subject Rights

If you wish to exercise your privacy rights under any applicable law, including (to the extent applicable) the EU or UK General Data Protection Regulation (GDPR or UK GDPR, respectively) or the California Consumer Privacy Act (CCPA), such as the right to request access to, and rectification or erasure of your personal data held with Nexar, or to port such personal data, please log into the App, and select either the “Export” or “Delete” options in your account dashboard settings.

If you wish to exercise your right to restrict or object to such personal data processing or the right to equal services and prices (each to the extent available to you under the laws which apply to you) – please contact us by e-mail at: privacy@getnexar.com. If you are an individual subject to the GDPR/UK GDPR, you also have the right to lodge a complaint with the relevant supervisory authority in the EU or the UK, as applicable.

Please note that when you ask us to exercise any of your rights under this policy or applicable law, we may need to ask you to provide us certain credentials to make sure that you are who you claim you are, to avoid disclosure to you of personal information related to others and to ask you to provide further information to better understand the nature and scope of data that you request to access. Such additional data will be then retained by us for legal purposes (e.g., as proof of the identity of the person submitting the request), in accordance with Section 4 above. We may redact any personal data related to others from the data we will make available to you.

You may designate an authorized agent, in writing or through a power of attorney, to request to exercise your privacy rights on your behalf. The authorized agent may submit a request to exercise these rights by emailing us. In such cases, we may request further information to verify such power of attorney and authorization.

10. Roles and Responsibilities

Certain data protection laws and regulations, such as the EU GDPR, UK GDPR and the CCPA, typically distinguish between two main roles for parties processing personal data: the “data controller” (or under the CCPA, “business”), who determines the purposes and means of processing; and the “data processor” (or under the CCPA, “service provider”), who processes the data on behalf of the data controller (or business). Below we explain how these roles apply to our Services, to the extent that such laws and regulations apply.

Nexar is the “data controller” of the personal data described in Section 1 above. As such, we assume the responsibilities of the data controller (solely to the extent applicable under law), as set forth in this Privacy Policy. Where we use Service Providers to process such data, the relevant Service Provider will assume the role of “data processor”.

When Nexar provides Services to a fleet, Nexar is the “data processor” of Insurance Information, Collision Reports, Camera-Generated Content and Fleet Information. With respect to such data, the respective fleet manager assumes the responsibilities of a data controller and will be responsible for meeting any legal requirements applicable to data controllers (such as establishing a legal basis for personal data processing or meeting transparency requirements). As the data controller, fleet managers instruct us how and for what purposes to process such data as further stipulated in our Fleet Terms and Data Processing Addendum or other commercial agreements we have entered into with such fleet managers. The Data Processing Addendum contractually requires fleet managers to ensure the legality of the processing of the personal data of their drivers. As a data controller, each fleet manager is solely responsible for providing adequate notice to their users and obtaining their consent for the processing of their personal data as required under applicable laws.

11. Opt-Out of Sale/Sharing

Under some US data protection laws, like the CCPA, our disclosure of certain internet activity and device information with third parties through cookies on our Sites may be considered a “sale” or “sharing” of personal information. We do so in pursuit of the business and commercial purposes described in Section 2 above.

For the purposes of the CCPA, in the last 12 months, we may have “sold” or “shared” Internet or other electronic network activity information; Geolocation data; Commercial information; and inferences with our analytics and advertising Service Providers. Nexar has not knowingly sold or shared the personal information of individuals under the age of 16.

You may opt out of all cookies that may result in a “sale” and/or “sharing” of your personal information in the following ways:

  1. Click the “Cookie Settings” button (available on our website’s footer at www.getnexar.com), move the toggle switch next to “Share or Sale of Personal Information” to grey (disabled), then click the “Save Settings” button.

    Please note: if you visit our website from a different device or browser, or clear cookies, then you will need to re-select your preferences in order to opt-out.

  2. Set the Global Privacy Control (GPC) for each participating browser system that you use to opt out of the use of third-party Advertising or other cookies (instructions on how to download and use GPC are available here).

12. Additional Information and Contact Details

Updates and amendments: we may update and amend this Policy from time to time by posting an amended version on our Services. The amended version will be effective as of the date it is published. We will provide prior notice if we believe any substantial changes are involved via any of the communication means available to us or via the Services. After such notice period, all amendments shall be deemed accepted by you.

External Links: while our Services may contain links to other websites or services, we are not responsible for their privacy practices. We encourage you to pay attention when you leave our Services for the website or application of such third-parties, and to read the privacy policies of each and every website and service you visit. This Privacy Policy applies only to our Services.

Requirements under US State Privacy Laws: this Privacy Policy describes the categories of personal information we may collect and the sources of such information (in Section 1), and our retention and deletion practices (in Sections 4 and 9). We have also included information about how we may process your personal information, which includes “business information” for the intents and purposes of the CCPA and similar US state laws, as applicable. We do not sell your personal information for the intents and purposes of the CCPA. We may share and disclose your personal information to third parties or allow them to collect personal information from our Services as described in Sections 5 and 6, if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal information, or if you integrate the services of third parties with our Services, or direct us to disclose your personal information to third parties, or as otherwise described in Section 3. If you have any questions or would like to exercise your rights under US state laws, you may contact us at privacy@getnexar.com. We will not discriminate against you by withholding our Services from you or providing you with a lower quality of service for requesting to exercise your rights.

Our Services are not designed to attract children under the age of 16: we do not knowingly collect personal data from children and do not wish to do so. If we learn that a person under the age of 16 is using the Services, we will attempt to prohibit and block such use and will make all efforts to promptly delete any personal data stored with us with regard to such child. If you believe that we might have any such data, please contact us by e-mail at privacy@getnexar.com.

Data Protection Officer: Nexar has appointed PrivacyTeam Ltd. As its Data Protection Officer, for monitoring and advising on Nexar’s ongoing privacy compliance and serving as a point of contact on privacy matters for data subjects and supervisory authorities. If you have any comments or questions regarding our Privacy Policy, if you have any concerns regarding your privacy, or if you wish to make a complaint about how your personal data is being processed by Nexar, you can contact privacy@getnexar.com or our DPO at dpo@getnexar.com.

EU and UK Representative: We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact in the EU and UK. Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative Prighter or make use of your data subject rights, please visit the following website https://prighter.com/q/13925556347.

Questions, concerns or complaints: if you have any comments or questions about this Privacy Policy or if you have any concerns regarding your privacy, please contact us at privacy@getnexar.com. If you are a GDPR-protected individual, you also have the right to lodge a complaint with an EU supervisory authority.