The Nexar app is the primary interface for your camera — but new users often don't explore beyond the basic trip playback. This guide covers every feature in the app that's useful for day-to-day camera management, incident response, and long-term driving improvement.
Setting Up the App for the First Time
- Download the Nexar app from the App Store (iOS) or Google Play (Android).
- Create an account or sign in. Use an email address you check regularly — incident alerts go here.
- Pair your camera: In the app, tap the "+" icon and follow the camera pairing instructions. Your camera needs to be powered on. The pairing process uses Bluetooth for initial discovery, then switches to Wi-Fi for the main connection.
- Add your home Wi-Fi network: In Settings → Camera → Wi-Fi Networks, add your home network. The camera will automatically upload footage when parked within range.
- Enable push notifications: Allow notifications so you receive alerts when a parking event triggers, when an incident is flagged, or when your camera goes offline.
Navigating the Main Views
Home / Dashboard: Shows your most recent trip, current drive score, and any flagged events. This is the first screen you see after login.
Trips: A chronological list of all recorded trips. Each entry shows the date, start and end location, distance, and drive score. Tap any trip to see the route on a map and to access the video footage for that trip.
Events: Automatically flagged incidents — G-sensor triggers, hard braking events, rapid acceleration, and BADAS-detected near-collisions. These are the clips most likely to be evidential. Events are sorted with most recent first.
Map: A map view of your camera's current or last known location, useful for confirming where your vehicle is parked or tracking routes.
Settings: Camera configuration, Wi-Fi networks, notification preferences, cloud storage management, and account settings.
Playing Back Footage
To play back footage from a specific trip:
- Tap the trip in the Trips list.
- The trip route displays on a map. Tap the play button to begin playback.
- Footage plays from the camera with GPS data overlaid — speed and location display in real-time as the video plays.
- Use the timeline scrubber to jump to specific moments in the trip.
- For multi-channel cameras, switch between front, rear, and interior feeds using the channel selector.
Saving and Downloading Clips
To save a specific clip:
- Navigate to the trip or event containing the clip.
- Tap the star icon to save the clip to your starred collection — this prevents it from being automatically rolled over as your storage fills.
- Tap the download icon to download the clip to your phone's camera roll as an .mp4 file.
- From your camera roll, the clip can be shared via any standard sharing method — email, airdrop, messaging, or direct to an insurance portal.
Downloaded clips retain all embedded metadata including timestamp, GPS coordinates, and speed data. This metadata is preserved when sharing the file unedited.
Understanding Your Drive Score
Every trip receives a drive score based on:
- Hard braking events: Sudden deceleration above a threshold g-force. Indicates following too closely or late hazard detection.
- Rapid acceleration: Aggressive acceleration events. Contributes to higher fuel consumption and following-distance compression.
- Speed consistency: Erratic speed changes versus smooth, consistent speed maintenance.
- Near-collision events: Detected by BADAS — situations where the camera identifies a high-risk following or closing-speed scenario.
Your overall score is an average across trips over a rolling period. Tap any trip's score to see which events affected it and where in the trip they occurred. This is the most direct feedback loop available for improving specific driving behaviors.
Live View (LTE Models)
On LTE-connected cameras, the app includes a Live View function. To access it:
- Tap the camera icon in the app while your vehicle is parked and the camera is LTE-connected.
- A live feed from your camera displays — typically a 1–3 second delay depending on LTE signal quality.
- Switch between front and rear channels if applicable.
Live View is useful for checking on a parked vehicle remotely — confirming the car is where you left it, reviewing an area around the vehicle after a parking alert, or confirming the camera is online and recording.
Parking Mode Alerts
When parking mode is active and a trigger event occurs (motion or impact), the app sends a push notification. The notification includes:
- Time of the event
- Camera that triggered (front or rear)
- A thumbnail from the triggering frame
- A link to the full clip in the Events section
Respond to parking alerts promptly — if the event represents an active incident (ongoing break-in, your vehicle being moved), you have a short window to act or contact authorities.
Sharing Footage With a Third Party
From any clip in the app:
- Open the clip.
- Tap Share → Generate Link.
- The app creates a time-limited shareable link to the clip in Nexar cloud.
- Share the link via any messaging or email app.
The recipient can view the clip and its GPS/timestamp data without needing a Nexar account. The link expires after 7 days by default — download a local copy if you need permanent access.
Troubleshooting Common App Issues
Camera not appearing in app: Confirm Bluetooth is enabled on your phone during pairing. Confirm the camera is powered on. If pairing fails, reset the camera (hold the reset button for 10 seconds) and retry.
Footage not uploading: Check Wi-Fi network credentials in Settings → Camera → Wi-Fi. Confirm the camera is parked within Wi-Fi range. Check your storage allocation — if it's full, new footage won't upload until old footage is removed.
App not showing recent trips: Pull down to refresh on the Trips screen. If trips are still missing, confirm your cloud subscription is active — expired subscriptions stop syncing new footage.
Low drive score seems inaccurate: G-sensor calibration can drift. In Settings → Camera → Calibrate, run the auto-calibration with the camera mounted in its normal position. This resets the baseline for what constitutes a hard brake or hard acceleration event relative to your specific mount angle.